Online Car Insurance Quotes: Automated Web Sales

To get online car insurance quotes ten years ago, you would have to call an agent who would send a quote to you via email. This process was an advance on having the agent send you a pile of papers through the mail, but it still required at least a telephone conversation and often a personal appointment with the agent.

In the past, it seemed ridiculous to assume that any agent would give up their secret weapon in the fight for new clients. Most of them would never even think about handing out a quote to a potential client if they didn’t actually come to their office for a real meeting.

That has all changed. Relationship-focused agents are more and more being replaced by price-focused, highly automated website sales. This sea change to the Internet serves the young and urban, the groups that tend to prefer the web over all other media. As companies turn their attention more to web sales, older and less technologically sophisticated customers will be pushed to the web as their agents become less and less effective in comparison.

Online car insurance quotes have gained in popularity, though, as people continue to fill their days with more and more activities, and have become used to making major purchases without meeting a salesperson. Clients have become more aware of the terminology and options available to them, and have come to demand more self-service than ever before.

The result of all of this is that previously unknown car insurance providers have become household names almost overnight. Millions of customers seek out a free auto insurance quote and inexpensive insurance that the largest companies would not provide. The market leaders found that they had to play catch up because small companies had found a way to become major players.

Now that the huge market leaders have caught up, every insurance company in the US seems to offer online car insurance quotes. Only now, there seem to be more of them than ever before. This is, of course, not a bad thing. Competition is in the consumer’s best interest.

The role of technology has changed in the search for discount car insurance, but because pronouncements of “big savings” and “free quotes” have become the norm, it is important to remember how long it used to take, just ten years ago, and spend a little bit of time comparing the offers. There are still great companies out there fighting for your business, looking to make a name for themselves.

Giving car insurance quotes to prospective customers used to be a huge leverage tool for agents. Before the advent of the Internet, agents required an appointment or commitment before even giving out a quote. But times have changed. Websites have replaced many agents. People are now used to making purchases and doing all kinds of business over the Internet without dealing with salespeople, and they demanded self-service in seeking online car insurance quotes as well. Small insurance companies snatched the opportunity to give visitors a free auto insurance quote with no strings attached. To find discount car insurance, you only need to spend a few minutes comparing online.

- Dan Carter

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One Response to “Online Car Insurance Quotes: Automated Web Sales”

  1. Today, I went to the beach with my kids. I found a sea shell and gave it to my 4 year old
    daughter and said “You can hear the ocean if you put this to your ear.” She placed the shell to her ear and screamed.
    There was a hermit crab inside and it pinched her ear.
    She never wants to go back! LoL I know this is entirely
    off topic but I had to tell someone!

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